p88my Terms & Conditions

1. Acceptance of Terms

By accessing, registering on, or using any service offered by p88my (the "Platform"), you ("the Member") unconditionally accept and agree to be bound by these Terms & Conditions ("Terms"), along with all policies referenced herein, including the p88my Privacy Policy and Responsible Gaming Policy. If you do not agree to any provision of these Terms, you must immediately cease use of the Platform.

These Terms constitute the entire agreement between you and p88my with respect to your use of the Platform and supersede all prior agreements, representations, and understandings. p88my reserves the right to amend these Terms at any time. Continued use of the Platform following notification of amendments constitutes acceptance of the revised Terms.

2. Eligibility & Registration

To register an account on p88my, you must satisfy all of the following eligibility requirements at the time of registration and at all times during your membership:

• You must be at least 21 years of age. p88my strictly prohibits access by persons under 21. Age verification is enforced through the KYC process described below.
• You must be a natural person of legal capacity to enter into a binding contract under the laws of your jurisdiction.
• You must not be a resident of, or accessing the Platform from, any jurisdiction in which online gambling is prohibited or restricted without the appropriate licence.
• You must not currently be subject to a self-exclusion order on any gambling platform, including p88my.
• You must provide accurate, truthful, and complete information during registration. Providing false information is grounds for immediate account suspension and forfeiture of funds.

Each person is permitted to hold only one (1) account on p88my. The creation of multiple accounts by a single individual, whether under the same or different personal details, is strictly prohibited and will result in the termination of all associated accounts and forfeiture of balances.

KYC Verification: Before withdrawals can be processed, all Members must complete Know Your Customer (KYC) verification by submitting a valid government-issued identity document (MyKad or passport) and any additional documents p88my may request. p88my reserves the right to request KYC documentation at any time and to suspend accounts pending verification.

3. Account Responsibilities

You are solely responsible for all activity that occurs under your p88my account. You must:

• Keep your login credentials — including your password and any two-factor authentication codes — strictly confidential and not disclose them to any third party.
• Notify p88my immediately via live chat if you suspect any unauthorised access to your account.
• Ensure that your registered email address and mobile number remain current and accessible. p88my communications, including security alerts and withdrawal notifications, are sent to your registered contact details.
• Not allow any other person to access or use your p88my account on your behalf.

p88my will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.

4. Deposits & Withdrawals

All transactions on p88my are conducted in Malaysian Ringgit (MYR). Accepted payment methods include Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank, Visa, and Mastercard. p88my reserves the right to add or remove accepted payment methods at any time.

• Minimum deposit: RM 20, unless otherwise stated in a specific promotion.
• Minimum withdrawal: RM 50 for e-wallet channels; RM 100 for bank transfers.
• Withdrawals will only be processed to a payment method registered in the same name as the verified p88my account. Third-party withdrawals are strictly prohibited.
• Verified accounts in good standing will have withdrawal requests processed within the same business day for e-wallet channels and within one (1) to three (3) business days for bank transfer channels, subject to volume and banking hours.
• p88my reserves the right to request additional verification documentation before processing any withdrawal it deems high-risk or unusual.

Deposits made to p88my must come from payment sources owned by and registered in the name of the account holder. p88my does not accept third-party deposits. Deposits identified as originating from third-party sources will be reversed and the account suspended pending investigation.

5. Bonuses & Promotions

p88my offers bonuses and promotional offers subject to specific terms communicated at the time of the offer. The following general conditions apply to all p88my promotions unless the specific promotion terms state otherwise:

• Bonus funds are subject to wagering requirements before they can be withdrawn. The applicable wagering multiplier will be stated in the promotion terms.
• Only one welcome bonus is available per person, household, IP address, device, or payment method.
• Bonuses must be claimed within the stated validity period. Expired bonuses are forfeited without compensation.
• p88my reserves the right to void bonus funds and any associated winnings if it determines, in its sole discretion, that a Member has engaged in bonus abuse, arbitrage, or any form of strategy designed to exploit the wagering requirement structure.
• Withdrawals of real-money funds prior to completion of bonus wagering requirements will result in forfeiture of the bonus balance and any bonus-derived winnings.

6. Betting & Gaming Rules

All bets and gaming activity on p88my are subject to the specific rules applicable to each game or betting market. These rules are accessible within each game's interface or market page. In the event of any conflict between specific game rules and these Terms, the specific game rules shall prevail in relation to that game only.

p88my uses certified random number generators (RNGs) audited by independent testing laboratories. All live dealer games are streamed from professional studio environments. p88my does not manipulate game outcomes.

p88my reserves the right to void any bet or game round that has been affected by a technical fault, software error, or communication failure. In such cases, stakes will be returned to the Member's account.

7. Prohibited Conduct

The following conduct is strictly prohibited on the p88my platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of funds, and referral to the relevant authorities:

• Registering more than one account or using another person's account.
• Using automated software, bots, or scripts to interact with the Platform.
• Colluding with other players, including in live dealer games, to gain an unfair advantage.
• Exploiting errors, bugs, or vulnerabilities in the Platform's software. Any suspected bug must be reported to p88my support immediately.
• Money laundering, fraud, or any other criminal activity conducted through the Platform.
• Using a VPN, proxy, or other technology to mask your true geographic location or to circumvent geographic restrictions.
• Making chargebacks or payment reversals on deposits. Chargebacks are treated as attempted fraud and will result in permanent account closure.

8. Intellectual Property

All content on the p88my platform — including but not limited to software, game assets, trademarks, logos, text, graphics, and user interface elements — is the intellectual property of p88my or its licensed suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal entertainment purposes only. Any reproduction, distribution, modification, or commercial exploitation of p88my content without prior written consent is strictly prohibited.

9. Limitation of Liability

To the maximum extent permitted by applicable law, p88my shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of winnings, loss of data, or service interruptions. p88my's total aggregate liability to any Member in respect of any claim shall not exceed the total net deposits made by that Member in the 30 days preceding the event giving rise to the claim.

The Platform is provided on an "as is" and "as available" basis. p88my makes no warranties, express or implied, regarding the Platform's fitness for any particular purpose, uninterrupted operation, or freedom from errors.

10. Privacy & Data

p88my collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering on p88my, you consent to the collection and processing of your personal data as described in the Privacy Policy. You may review the full Privacy Policy at /privacy-policy.

11. Responsible Gaming

p88my is committed to promoting responsible gambling. All Members are encouraged to use the responsible gaming tools available within their account settings, including deposit limits, loss limits, session time reminders, cool-off periods, and self-exclusion. These tools can be activated at any time without contacting support.

If you believe your gambling is causing harm to yourself or others, please visit our Responsible Gaming page for self-assessment tools and links to external support organisations. Members who request self-exclusion will have their account suspended for the chosen period. Attempts to circumvent a self-exclusion order by registering a new account are a breach of these Terms.

p88my is strictly for players aged 21 and above. If you become aware that a person under 21 is accessing the Platform, please contact support immediately.

12. Amendments to Terms

p88my reserves the right to amend these Terms at any time. Where changes are material, p88my will provide notice via email to the registered address or via a notification on the Platform at least seven (7) days before the changes take effect. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must cease using the Platform and contact support to close your account.

13. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws applicable under the jurisdiction of p88my's licensing authority. Any dispute arising out of or in connection with these Terms that cannot be resolved through p88my's internal complaints procedure shall be referred to the relevant dispute resolution body designated by p88my's licensing authority. p88my's internal complaints procedure requires that all complaints be submitted in writing to the support email address and that p88my be given a reasonable period — not less than 28 days — to investigate and respond before escalation.

14. Contact

For questions regarding these Terms & Conditions, please contact the p88my support team via live chat on the Platform or by email. Our support team is available 24/7 and typically responds within two hours. Email: [email protected]